A Bacancy Product · AI-powered EHR Platform
A complete AI-powered EHR platform for your clinic — built, integrated, and ready to launch.
Bacancy EHR brings AI reception, symptom checking, secure video visits, and unified patient records together in one HIPAA-compliant platform — fully branded as yours and integrated with the systems you already use.
Backed by Bacancy · 12+ years of healthcare software engineering experience.
Emma R.
New patient · Visit #4821
Symptom check
I have a rash on my armGot it — matching you with a specialistImage reviewed
AI flagged for Dr. Reyes to confirm
Matched with a specialist
Dr. Sarah Reyes · Dermatology
Video visit
Live now · end-to-end encrypted
Saved to record
Transcript, image & prescription attached
TranscriptRx sent
Why Bacancy EHR
Why clinics choose Bacancy EHR
A modern, AI-powered EHR that is faster to launch, easier to own, and built around the way your clinic actually works.
Seamless integration
Connect Bacancy EHR to your existing EHR, EMR, labs, and scheduling tools through standard APIs — no rip-and-replace and no disruption to your workflow.
Your brand, end to end
Launch a fully white-label EHR platform under your own name and identity, so every patient touchpoint looks and feels like your practice.
Engineered by Bacancy
Built and supported by a dedicated team with 12+ years of healthcare software experience — from architecture and integration to launch and beyond.
Compliant by design
HIPAA-compliant and secure from the ground up, with end-to-end encryption and privacy controls built into every feature.
Trusted by clinics
Trusted by clinics nationwide
See how clinics of every size use Bacancy EHR to simplify daily work, connect with patients, and grow their practice.
Bacancy EHR removed hours of manual admin from our front desk. The AI receptionist handles intake and symptom checks before we even see the patient. — Practice Manager, Multi-Specialty Clinic
Practice Manager
Multi-Specialty Clinic
Our patients love the branded portal and instant video visits. It feels like our own product, not third-party software.
James Mwangi
Clinic Director
Setup was fast and the team handled every integration for us. The AI-generated transcripts alone save our physicians real time each day.
Dr. Aisha Patel
Family Medicine
The Platform
One AI-powered EHR that runs the whole visit
From first contact to the final patient record, every Bacancy EHR feature works together — automating the busywork so your team can focus on care.
- New
AI Receptionist
Greet, schedule, and route every patient automatically. The AI receptionist manages intake and appointments around the clock, so no inquiry goes unanswered.
AI Symptom Checker
Capture structured symptoms before the visit. Patients answer guided questions and arrive matched to the right provider, with context ready for the clinician.
- New
Image Upload & AI Review
Let patients securely upload images and documents, then use AI-assisted review to surface the key findings ahead of the consultation.
Secure Video Consultations
Run HIPAA-compliant video visits inside your own branded platform — no downloads, no third-party links, and no compromise on privacy.
- New
AI Consultation Transcripts
Automatically transcribe every consultation and turn the conversation into accurate, searchable clinical notes — saved to the record instantly.
Complete Patient Records
Keep visits, transcripts, images, and prescriptions in one unified, always-up-to-date patient record your whole team can trust.
How it works
The patient experience you deliver
Everything your patients see is fast, private, and branded as yours — a smooth journey from first click to follow-up.
AI reception & symptom check
Patients start with your AI receptionist, complete a guided symptom check, and get booked in minutes.
Share & get matched
They securely share details and images, then get matched to the right provider for their needs.
Secure video visit
Patients join a HIPAA-compliant video consultation directly inside your branded portal.
Records & follow-up
Transcripts, prescriptions, and next steps are delivered automatically, keeping care moving after the visit.
Patient Experience
Patient-first care, every step of the way
From virtual visit to record and follow-up, every touchpoint in Bacancy EHR is designed around the patient — and branded as yours.
Seamless patient portal
One secure, branded portal for booking, visits, records, and messages — no logins to juggle and no apps to install.
Transcript saved automatically
Every consultation is transcribed and filed to the patient record without any manual note-taking.
Prescriptions sent instantly
Prescriptions and after-visit summaries reach patients the moment the consultation ends.
Listening to Dr. Reyes & Emma...
AI summary
Contact dermatitis suspected. Topical treatment prescribed. Follow-up in 2 weeks if no improvement.
Integrations
Fits into your clinic — not the other way around.
Bacancy EHR connects with your existing systems through standard APIs and HL7/FHIR — and our team handles the integration from end to end.
- EHR / EMR
- Practice management
- Scheduling
- Labs
- Pharmacies
- Payments
- FHIR / HL7
Security & compliance built into every layer
Patient data in Bacancy EHR is protected with end-to-end encryption and strict access controls, so your clinic stays compliant and your patients stay protected — by default, not as an afterthought.
- HIPAA compliant
- End-to-end encryption
Support
Frequently asked questions
How do video consultations work?
Patients join secure, HIPAA-compliant video visits directly inside your branded portal — no downloads or third-party apps. Video, audio, and shared files stay encrypted end to end.
Can I chat with my doctor instead of a video call?
Yes. Patients can begin with the AI receptionist and secure messaging, then move into a video consultation whenever it is needed.
How do I get my prescription after a consultation?
Prescriptions are issued during or right after the visit and delivered to the patient instantly through the portal, along with an after-visit summary.
How do payments and receipts work?
Bacancy EHR integrates with your payment provider to collect payments and issue digital receipts automatically after each visit.
Can I schedule a follow-up appointment?
Yes. Patients can book, reschedule, or cancel appointments anytime through your branded portal, with automatic reminders that help reduce no-shows.
Is my data secure during video and chat sessions?
Absolutely. All video, chat, and file sharing is protected with end-to-end encryption on HIPAA-compliant infrastructure.
Why Bacancy
Built by Bacancy
Bacancy EHR is built by Bacancy — a global software partner with 12+ years of experience delivering secure, scalable healthcare technology.
From first architecture to launch and ongoing support, an expert team owns the build — so you get an enterprise-grade, AI-powered EHR without standing up an engineering department of your own.
100+
Healthcare and software engineering experts.
500+
Products and platforms delivered.
Global
Delivery across regions and time zones.
Agile
Fast, iterative, transparent delivery.
Ready to launch your EHR?
See Bacancy EHR in action and talk to our team about integrating an AI-powered EHR platform with the systems you already use.
Request a demo