The Platform
One AI-powered EHR that runs the whole visit
From first contact to the patient record, every Bacancy EHR feature works together — automating the busywork in your clinic's voice so your team can focus on care.
01 — Front door
Reception & Scheduling
- New
AI Receptionist
Greets, books, reschedules, and reminds patients 24/7 in your clinic's voice — so no call goes unanswered and your front desk gets its time back.
Smart Scheduling
Online booking, automated reminders, and intelligent rebooking that lifts retention and cuts no-shows across your practice.
02 — Clinical intelligence
Symptom Checks & Image Review
AI Symptom Checker & Matching
Patients describe how they feel; the AI narrows the likely causes and routes them to the right specialist in your practice — so every visit starts in the right place.
- New
Disease Image Upload & AI Review
Patients securely upload images of their condition — skin, wounds, rashes, or reports — and the AI pre-reviews each one, flagging notable findings to the patients.
Decision support for your doctors — not a replacement for clinical judgment.
03 — The visit
Secure Video & Chat
Secure Video Consultations
HD, end-to-end encrypted visits between your clinicians and patients, on any device — no downloads and no third-party links.
Secure Chat
Encrypted messaging for quick questions and follow-ups, reducing phone load on your front desk while keeping every conversation in the record.
04 — After the visit
Transcripts, Prescriptions & Billing
- New
AI Consultation Transcripts
Every consultation is automatically transcribed and summarized — saved straight to the patient's record with no manual note-taking.
e-Prescriptions
Prescriptions are generated during the visit and sent electronically to the patient's pharmacy of choice.
Billing & Payments
Integrated, encrypted checkout with instant itemized receipts — claims-ready the moment the visit ends.
05 — The record
Everything in One Place
Complete Patient Records
Every visit, note, uploaded image, AI transcript, and prescription in one longitudinal patient record — the heart of the EHR.
Analytics & Reporting
Dashboards on utilization, patient outcomes, and revenue to help your clinic run smarter and spot opportunities early.