We collect only the information necessary to deliver healthcare services, including profile details, consultation records, chat messages, and prescription history.
All video consultations and chat messages are end-to-end encrypted. Medical records and prescriptions are encrypted at rest using AES-256 encryption.
Payment information is processed securely through our payment provider. We do not store credit card numbers on our servers. Payment receipts are retained for your records and insurance claims.
We do not sell personal health information. Data sharing occurs only for care delivery, legal requirements, or with your explicit consent.
You may request access to your data, corrections, or account deletion via support at any time.