Terms of Service

Health Solution provides a technology platform for virtual healthcare consultations between patients and licensed providers via video calls and secure chat.

Users must provide accurate profile details and maintain secure account credentials. Misuse of the chat or video features, including sharing inappropriate content, will result in account suspension.

Prescriptions issued through the platform are at the sole discretion of the consulting provider. Health Solution facilitates digital delivery but does not practice medicine.

Payment is required for consultations as indicated at the time of booking. Receipts are generated automatically and available in your account. Refund requests are handled on a case-by-case basis.

Emergency situations should be handled via local emergency services (call 911). Video and chat consultations are not a substitute for emergency care.

By using the platform, you agree to these terms, our privacy policy, billing terms, and applicable healthcare regulations.